Frequently Asked Questions About Auto Repair

Here at A&M Auto Body, we believe in taking care of our customers from start to finish, and part of that means helping to provide customers with the answers they need to their questions, even outside of normal business hours. To help make sure that our valued customers have access to the information they need to answer their questions, our team of professionals have taken the time to compile this short FAQ that we hope will be a handy resource for you anytime you are looking for fast answers to your auto body repair questions.

Do you work with insurance companies?

Yes we do. Here at A&M Auto Body, we have working relationships with many major insurance providers throughout the local area.

Do I have a choice in which auto body repair shop I got to for my repairs?

Absolutely. You always have the right to choose which auto body repair shop you prefer for any and all of your collision repair needs.

Do I need to get multiple collision repair estimates?

No. Once you pick the shop that you want to have your vehicle repaired at, they can write you the estimate. You don't need an additional estimate unless your insurance company is paying for repairs, in which case they might also like to write you an estimate.

How long will my repairs take?

Here at A&M Auto Body, we understand how important your vehicle is to you, and we will do everything in our power to ensure your repairs are completed in a fast and accurate manner. The estimated time for repairs varies greatly depending on what needs to be done in order to get your car repaired. Our team of professionals will provide you with a more exact time estimate once we determine what needs to be done, and how long it will take to get the parts needed to do the job.

Can you match my paint color?

We most certainly can.

If my frame is damaged, does that mean my car is totaled?

No necessarily. Frame damage is a fairly common occurrence after a collision, and thanks to modern equipment and repair techniques, most collision repair shops are able to properly repair even badly damaged frames. Whether or not your car is going to be totaled really depends more on the overall value of your car.